SeaStone Privacy Policy

1. IMPORTANT NOTICE This privacy policy describes how SeaStone Concrete uses and protects any information you provide to SeaStone when you use this website. SeaStone Concrete is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We take your privacy seriously and use your personal information as specified. explained in this privacy policy. We are the "controller" for the personal data you provide to us. You have the right to object to the processing of your personal data for our legitimate business interests or for direct marketing purposes (including related profiling). See the Your rights section for more information about your rights and how to exercise them. 2. PERSONAL DATA WE MAY COLLECT AND WHY Personal data is any information that personally identifies you, directly (for example, your name) or indirectly (for example, information about your use of our products and services). We may collect the following information about you: Contact Information: Your name, email address and telephone number so that we can contact you in response to a question you make through our website or in relation to the products and services we provide from time to time have agreed time to provide to you; Correspondence: We collect additional personal information from time to time that you may provide to us when you contact us by email, letter or telephone, through our website, by submitting a comment on our website, or otherwise way; Transaction Data: We or our third-party payment providers collect information about transactions you make through our website and for the purpose of fulfilling your orders; 3. COOKIES WHAT ARE COOKIES? We collect information about your use of our website through cookies. Cookies are short pieces of text that are stored on your device to help a website remember who you are and other information about your visit to the website. Cookies are stored on your computer, tablet or smartphone. Cookies can help to display the information on our website in a way that matches your interests. Most major websites use cookies A. WHAT COOKIES ARE USED ON THIS SITE? The cookies that we and our business partners use on our website are broadly grouped into the following categories: Essential - Some of the cookies on our website are essential for us to provide you with the service you have requested. An example of this could be a cookie that is used to log in to your account on our website or that enables communication between your browser and our website. Our 'cookie preference' cookie described in the section "How can I refuse or not receive cookies?" Is also an essential cookie. You may not be able to use our website without these cookies. Analytical - We use analytical cookies to help us understand how users interact with our website. An example is counting the number of different people who come to our website or use a particular feature, rather than the total number of times the website or feature is used. Without this cookie, we would consider you to be three separate users if you visited our website once a week for three weeks. We would find it difficult to analyze how well our website performed and improve it without these cookies. User cookies - We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples include remembering you so you get the same content or recognizing you when you return to our site. Social Sharing - We use third party cookies to enable you to share content directly on social networking/sharing sites such as Facebook, Twitter or Google . Examples include if you want to "like" or "tweet" about our products or services. Please see our "External Cookies" section below for more information. B. HOW CAN I REFUSE OR UNSUBSCRIBE COOKIES? You can refuse the acceptance of cookies by activating the setting in your browser, which allows you to refuse the setting of cookies. However, if you select this setting, you may not be able to access certain parts of our website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you use our website. The "Help" menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how the browser can let you know when you receive a new cookie, or how to disable cookies altogether. C. THIRD PARTY COOKIES Some of the cookies described in the 'What cookies are used on this website' section above are stored on your computer by third parties when you use our site. Third parties may also read cookies on your browser to collect information or deliver content or advertisements to you. We have no control over these cookies or how third parties use them. They are used to allow that third party to provide us with a service, such as analytics. For more information about these cookies and how to disable them, see: 4. HOW WE USE YOUR PERSONAL INFORMATION We use your personal information for the following purposes: To provide you with the products and services you have requested, we use your personal information to provide you with to be able to provide you as a new or existing customer with information and products about which you have previously requested information. To send you service communications, including regarding changes to our Terms and Conditions We use the contact information you have provided to us so that we can communicate with you about the products and services we provide, including to notify you of important changes to those products and services or the Terms and Conditions between us or other related information. Direct marketing (including by third parties) If you have given your consent or we are otherwise entitled to do so, we may use your contact details to send you direct marketing and to notify you of promotional offers by email, SMS, post or telephone regarding our products and services. You can unsubscribe from our direct marketing at any time by clicking the "Unsubscribe" link in any of our emails or by contacting helpdesk@seastone.nl Our trusted business partners would also like your name, email use e-mail address, postal address and telephone number to inform you about comparable products, services and offers. We will only share your personal information with our partners, where you have given us permission to do so. You can unsubscribe from our direct marketing at any time by clicking the "Unsubscribe" link in any of their emails or by contacting us To track your use of our website, communications, products and services We use cookies and similar technologies to track your activity on our website so that we can provide important features and functionality on our website, track its usage and provide you with a more personalized experience. To provide and improve customer support We use your personal information to provide and improve the customer support we provide to you (for example, if you have questions about our products and services). To keep records and improve data accuracy Like any business, we process personal data when maintaining and managing our internal records. This includes processing your personal data to ensure that the information we hold about you is current and accurate. To respond to inquiries, complaints and disputes We use the personal information we hold about you to help us respond to any inquiries or complaints you may have made, or to resolve any disputes that may arise while offering our products and services to you, in the most effective way. To investigate, detect and prevent fraud and to comply with our legal obligations. In certain circumstances, we use your personal information, only to the extent required, to enable us to comply with our legal obligations, including to detect , investigating and preventing fraud. This may require us to provide your personal data to law enforcement authorities if they request it. 5. LEGAL GROUNDS FOR PROCESSING Data protection laws require that we process your personal data only if we comply with one or more legal grounds. These are set out in data protection law and we rely on a number of different grounds for the processing we carry out. These are as follows: CONSENT In certain circumstances, after obtaining your consent, we process your personal data to: send you marketing communications about our products and services; conduct marketing research; acquire your credit score so that we can determine the best possible payment terms we can offer you. NECESSARY FOR THE PERFORMANCE OF A CONTRACT AND TO MEET OUR LEGAL OBLIGATIONS It is necessary that we process your basic contact details, payment details and information about the company you represent for the performance of the Terms and Conditions between us. In particular, we rely on this legal ground to: provide you with the products; communicate with you about the products and services we provide to you, including to notify you of material changes to those products and services or the Terms and Conditions between us or related information; provide and improve customer support; and notify you of changes to our service. If you choose not to provide some or all of the above information to us, it may affect our ability to provide our products and services to you. In certain circumstances, we also use your personal data, only to the extent required, to enable us to comply with our legal obligations, including detecting, investigating and preventing fraud. NECESSARY FOR OUR LEGITIMATE BUSINESS INTERESTS OR THOSE OF A THIRD PARTY It is sometimes necessary to collect and use your personal information for our legitimate interests as a business, which are: to provide you with products and services that are as useful and beneficial possible, including by making us contact you personally and make sure we tell you about any offers that are relevant to you; better understand our customer base so that we can improve our products and services and marketing activities (which may also help you); to comply with our contractual obligations to third parties; develop and improve our website to enrich the customer experience; train our employees so that we can provide you with better customer service, respond to any questions or complaints you may have, or deal with any dispute that may arise in the course of providing you with our products and services; and ensure that the content of our website is presented in the most effective manner for you and for your computer ensure effective operational management and internal administration of our business, record retention, legal compliance and exercise or defend legal claims. If we believe there is a risk that any of your interests or fundamental rights and freedoms will be affected, we will not process your personal data unless there is another legal ground for us to do so (e.g. we have your consent to the processing obtained or it is necessary for us to perform our contract with you or to comply with our legal obligations). 6. WHO WE SHARE YOUR PERSONAL INFORMATION We may provide your personal information to our suppliers and service providers, including other companies in our group, who provide certain business services for us and act as "processors" of your personal information on our behalf. In addition, we may disclose your personal information if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or to protect the rights, property or safety of our company, our customers or others. This includes, in specific cases, exchanging information with other organizations for the purpose of fraud protection. In some cases, for the purposes set out above, the personal information we collect from you may be transferred outside of the European Economic Area (EEA) and such destinations may not have laws that protect your personal information to the same degree as in the EEA. We are required by data protection law to ensure that when we or our "processors" transfer your personal information outside of the EEA, it is treated securely and protected against unauthorized access, loss or destruction, unlawful processing and any processing that is inconsistent with the purposes set out in this Privacy Policy. 7. HOW LONG WE KEEP YOUR PERSONAL INFORMATION We will not retain your personal information for longer than is necessary for the purposes for which it was provided. What this means in practice varies by type of data. In determining the relevant retention periods, we consider factors such as: legal obligation(s) under applicable law to retain data for a specified period of time; statute of limitations under applicable law; potential or actual disputes; and guidelines issued by relevant data protection authorities. Otherwise, we will securely erase your personal information from our systems when it is no longer needed. 8. YOUR RIGHTS You have the following rights with regard to your personal data: Rights What does this mean? 1. Right to Information You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we provide you with the information in this Privacy Policy. 2. Right of access You have the right to access your personal data (if we process it) and certain other information (similar to that in this Privacy Policy). This is so that you are aware and can check that we are using your personal data in accordance with data protection law. 3. Right to rectification You have the right to have your personal data corrected if it is inaccurate or incomplete. 4. Right to erasure This is also known as 'the right to be forgotten' and, in simple terms, allows you to request the erasure or deletion of your personal data where there is no compelling reason to continue using it. This is not a general right to erasure; There are exceptions. 5. Right to restrict processing You have the right to 'block' or suppress further use of your personal data under certain circumstances. Where processing is restricted, we may still store your personal data, but it may not be used further. 6. Right to data portability You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, in certain circumstances, you have the right to have such information transferred directly to a third party. 7. Right to object to processing You have the right to object to the processing of your personal data for our legitimate business interests or for direct marketing purposes (always including related profiling). 8. Right to withdraw consent to processing If you have given us consent to process your personal data for a particular purpose (e.g. for direct marketing), you have the right to withdraw your consent at any time (although this does not mean that any processing of your personal data up to that point is unlawful). 9. Right to lodge a complaint with the data protection authorities You have the right to lodge a complaint with the Office of the Commissioner for Information (ICO) if you are not satisfied with the way we have processed your personal data or believes that our processing of your personal data does not comply with data protection laws. 9. LINKS TO OTHER WEBSITES Our website may contain hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. We encourage you to read the privacy statements on the other websites you visit, as they govern the use of personal information you provide when visiting those websites. We do not accept any responsibility or liability for the privacy practices of any third party websites and your use of such websites is at your own risk. 10. CHANGES TO THIS PRIVACY POLICY This Privacy Policy was last updated on September 8, 2019. SeaStone Concrete may change this Policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

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